Event Help Guide > Audio Issues
Are you having audio issues on Elastic Solutions Platform?
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If you are having audio issues on the Elastic Solutions Webcast Platform.
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Please make sure
If all of the above does not work please move on to Step 2 below.
- Your speaker volume is not on mute
- Speaker or headphone is connected properly
- Please adjust the volume bar on the Media Player in webcast player
In the Safari app on your Mac, choose Safari > Settings for This Website.
Hold the pointer to the right of Auto-Play, then click the pop-up menu and choose following option:
Allow All Auto-Play: Lets videos on this website play automatically.
Restart browser and click on the webcast link that you received in confirmation email or reminder email.